Who we are
We are Elani Lighting Limited (company no.10460535)
Our website address is: https://elanilighting.com.
What personal informtion do we collect & why?
We collect personal identifiers, contacts and characteristics (for example, name and contact details). Most of the personal information we process is provided to us directly by you for one of the following reasons:
- by making an enquiry
- by making a purchase
- by requesting information or a service
We also receive personal information indirectly, from the following sources in the following scenarios:
- third party advertising sites
- referrals
The information that you have given us is used to respond to requests, provide goods and services, follow up with post-sale support and notify you of any relevant information regarding the lighting design services we offer.
Information may be shared with relevant third parties only after securing your permission to do so.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.
When visitors make enquiries or purchases on the site we collect also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Cookies
If you make an enquiry or purchase through our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our shop, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Shop login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
The personal data you provide will be used for us to contact you and provide services to you.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that make enquiries on our website, we also store the personal information they provide in the ‘contact us’ form.
What rights you have over your data
If you made an enquiry or purchase on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase or limit the use of any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.